What Data We Collect and How We Use It
When you open an account, we collect the registration details you submit — name, email address, mobile number, and date of birth. When you deposit or withdraw through GCash, Maya, or InstaPay, we log transaction references, amounts, and timestamps to reconcile your account wallet accurately. We
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do not store your full GCash PIN or Maya passcode; those stay inside your own e-wallet app. We also collect device and browser data — IP address, session duration, and page interactions — to keep your account secure and detect unusual access patterns. This data is
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used only to operate your account, process payments, and meet obligations that apply under local law where the service is available to eligible players. We do not sell your personal data to third-party marketing companies. Where we share data with payment processors or identity-verification partners, we
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do so only under data-processing agreements that bind those parties to the same protection standards we apply internally. Retention periods depend on the type of record: payment transaction logs are held as long as required by applicable financial-record rules, while inactive account data is reviewed and
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may be removed after a defined dormancy period. You can request a copy of what we hold at any time through the support channels below.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.